Who we are
Our website address is: https://www.ifazone.shop.
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Welcome to Ifazone (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website ([https://www.ifazone.shop/](https://www.ifazone.shop/)) and our services.
1. Information We Collect
We may collect and process the following kinds of information:
1. **Personal Information**:
* Name, email address, phone number, address (if needed).
* Any information you provide via contact forms (e.g. first & last name, email, contact number).
* If you use styling consultations or alteration services, we may collect measurements or physical dimensions, preferences, style information, etc.
2. **Transactional Information**:
* Details of products or services ordered, payments, invoices, shipping details.
* Billing and payment method data (credit card, UPI, bank details, only as required, and handled securely).
3. **Technical / Usage Data**:
* IP address, browser version, device type, operating system.
* Pages you access, time spent on pages, links clicked.
* Cookies and similar tracking technologies.
4. **Marketing & Communication Data**:
* If you subscribe to newsletters, marketing messages.
* Communication preferences.
2. How We Use Your Information
We use your data for various purposes:
* To process and fulfil your orders (products, services, alterations).
* To respond to inquiries or customer support requests.
* To send updates, newsletters, promotional offers (if you opt in).
* To personalize and improve our website, services, and user experience.
* To prevent fraud, protect our rights, ensure security.
* To comply with legal obligat.
3. Legal Basis for Processing (India / Applicable Laws)
We collect and process personal information only when:
* It is necessary for performance of a contract with you (e.g., delivering services, custom tailoring).
* You have given consent (e.g. signing up for newsletters).
* We have legitimate interest (e.g. for improving our services or website, for marketing).
* To comply with laws/regulations.
4. Cookies & Tracking Technologies
* We use cookies and similar tools to track usage patterns, remember preferences, and for website functionality.
* Some cookies are essential (for sessions, security), others are non-essential (analytics, marketing).
* You can disable non-essential cookies via your browser settings. But this might affect some features of the site.
5. Sharing Your Information
We will not sell your personal data. We may share information in limited circumstances:
* **Service Providers / Vendors**: e.g. payment processors, delivery/shipping partners, analytics providers. They get access only to the data necessary to perform their function.
* **Legal & Regulatory Authorities**: if required by law (e.g. for fraud prevention, legal claims).
* **Business Transfers**: if we merge, acquire, or sell all or part of our business, your data may be transferred as part of that transaction (with appropriate protections).
6. Data Retention
* We keep your personal data only as long as necessary: for fulfilling services, for legal or tax obligations, or as long as you maintain an account or relationship with us.
* Once data is no longer needed, we securely delete or anonymize it.
7. Security
* We implement appropriate technical and organizational measures to secure your data (e.g. encryption, secure servers, restricted access).
* However, no system is 100% secure—while we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
Depending on your location / applicable law, you may have rights such as:
* Right to access your personal data.
* Right to correct inaccurate or incomplete data.
* Right to erase or delete your data (if no longer needed / lawful to do so).
* Right to restrict or object to processing.
* Right to withdraw consent (for marketing or any processing based on consent).
* Right to data portability (for certain data, in certain formats).
To exercise any of these, contact us using the details below.
9. Children’s Privacy
* Ifazone does not knowingly collect personal information from children under \[age 13/16 – depending on local regulation].
* If we discover we have collected such data without parental consent, we will take steps to delete it.
10. International Transfers
* If your data is transferred to, stored or processed in a country other than your own, we ensure adequate safeguards are in place (legal contracts, data protection standards) to protect that data.
11. Links to Other Sites
* Our site may contain links to other websites (partners, external services). This Privacy Policy does not apply to those third-party websites. We are not responsible for their content or privacy practices.
* We encourage you to read the privacy policies of those sites.
12. Changes to This Privacy Policy
* We may update this policy from time to time. When we do, we will post the new version here and update the **Last updated** date.
* Significant changes will be communicated (e.g., via email or clearly on our website).
13. Contact Us
If you have any questions, concerns, or want to exercise your privacy rights, you can contact us:
**Ifazone**
Address: Jaytala, Nagpur, Maharashtra, India
Phone: +91 77688 44843
Email: mograsaryam34@gmail.com